Fun Support Facts

We Love Our Customers And That Makes All The Difference

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Patients Admitted 2016

60,000 patient admissions, average of five updates per patient. Millions of handoffs in 2016. Clinicians rock.

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Support Tickets Answered 2016

80% of support tickets are for user login issues: forgot password, forget userid, locked out, account inactive.

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Cups of Coffee Sipped 2016

Actually this figure includes tea, soda and orange juice. Nelya has the best tea, she gets it flown in from all over the world!

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Secure User Logins 2016

We care a lot about security. Seriously, we’re nerds about it. So 3,000,000 user logins a year can happen safely.

Common Support Queries

Before Contacting The Support Team Please Read Our Common Support Queries